Cancellations of orders are permitted up to time of shipment.
If you are not satisfied with your Body Vibe purchase, please call 1-877-776-7262 for a Return Material Authorization (RMA).
If the item is returned unopened in the original box, we will offer you a refund based on your original method of payment, less the shipping fees. Return shipping fees are the responsibility of the customer. The product must be returned to the Body Vibe warehouse within 30 calendar days starting the day the product is received. All products must be packed in the original, unmarked packaging including any hardware, accessories, manuals, documentation and registration that shipped with the product. A minimum 10% restocking fee, based on the condition when returned and after an inspection, will be assessed on any opened hardware or accessory. If you purchased your order using a Business Lease, you may be asked to provide a major credit card (Visa, MasterCard, American Express, or Discover) for Body Vibe International to assess the minimum 10% restocking fee.
BODY VIBE INTERNATIONAL REFUND POLICY:
All Body Vibe International Products have a 30 day home trial, full money back guarantee of satisfaction, minus the return freight charges and initial shipping charges (Excluding show specials which have a no return policy or other special deals offered through TV promotions).